A Practical Guide to Airline Customer Service

by Colin C. Law

2020-12-29 21:57:28

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A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry.This includes basic airline operations and essential communication skills, and h... Read more
A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry.This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. Less

Book Details

Publication date April 17, 2018
Languageeng
ISBN9781627346948

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