Art of Client Service
by Robert Solomon 2020-11-19 19:57:49
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Account executives, and anyone else who deals with clients, will find themselves flinching, laughing, and committing to memory this sound advice, presented through real-life stories of satisfying success and embarrassing failure along the total spect... Read more
Account executives, and anyone else who deals with clients, will find themselves flinching, laughing, and committing to memory this sound advice, presented through real-life stories of satisfying success and embarrassing failure along the total spectrum of client service. Less
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  • 8.7 X 5.8 X 1.2 in
  • 288
  • Wiley
  • April 25, 2003
  • eng
  • 9781598754766
ROBERT SOLOMON is the world's leading authority on how to improve creative work by forging and sustaining trust-based relationships with clients. Robert runs Solomon Strategic, a firm he founded in 19...
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