Eric Teicholz is president and founder of Graphic Systems, Inc., of Cambridge, Massachusetts, which specializes in all aspects of facilities management, including automation consulting, systems integration, market research, and training. He has specialized in facilities design and management for 25 years. A contributing editor of Facilities Design & Management, Mr. Teicholz lectures internationally, and has published hundreds of articles and nine books. He received his postgraduate degree in architecture from Harvard, where he has taught in the Graduate School of Design and served as co-director of the Laboratory for Computer Graphics and Spatial Analysis. He has written two other books for McGraw-Hill, Computer-Aided Facility Management and CAD/CAM Handbook. Less