Helping Skills for Human Service Workers

This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients.... Read more

This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients. Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. Chapter 3 encounters several ingredients that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from efforts made. Chapter 6 presents a straightforward approach to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. Chapter 9 considers the needs of several groups such as children and older persons, clients having low socioeconomic status, individuals experiencing psychosis and longstanding issues, and other individuals. This informative book is designed for human resource professionals, counselors, social workers, and other related helping professionals. Less