Heather Reisman
Heather Maxine Reisman CM (born August 28, 1948) is a Canadian businesswoman and philanthropist. Reisman is the founder and chief executive of the Canadian retail chain Indigo Books and Music. She is the co-founder and past Chair of Kobo, and was app
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Heather Maxine Reisman CM (born August 28, 1948) is a Canadian businesswoman and philanthropist. Reisman is the founder and chief executive of the Canadian retail chain Indigo Books and Music. She is the co-founder and past Chair of Kobo, and was appointed an Officer of the Order of Canada in 2019.
Reisman was first employed in social work as a caseworker. After her first marriage ended in divorce, she switched careers and joined her brother Howard’s company. In 1979, she co-founded Paradigm Consulting and served as the managing director of this strategic change consultancy until 1995.
In 1995, she was invited to become a "front-line investor" for Borders Group, which was planning to enter the Canadian market. When Borders was unable to obtain the necessary federal regulatory approval in Canada, Reisman founded a company called Indigo Books and Music. She raised $25m from a group of investors based on the original concept document for Indigo. In 2001, Indigo Books and Music acquired its main rival, Chapters, to form the largest book retailer in Canada, obtaining a clear leadership position in the book retailing industry. Reisman co-founded Kobo Inc. in 2009 and two years later, sold Indigo’s majority stake in Kobo to the Japanese company Rakuten for $315 million.
Since 1998, Reisman has also chosen more than 262 "Heather's Picks" for Indigo, which are books specifically recommended by her and come with a money-back guarantee.
Although Indigo has increasingly stocked giftware in its stores, Reisman said this in a 2018 interview about the company's core product: "Books were, are, and always will be the heart and soul of our business". She began expanding Indigo into the US in 2018, starting with the first store at Short Hills in New Jersey.
In 2009, she co-founded Kobo to participate in the exploding e-reading market. In 2012 Kobo was sold to Rakuten, and it remains a leader in the field.
Reisman has also served as a governor of the Toronto Stock Exchange and of McGill University. She has been a board member of several companies, including Williams Sonoma and J. Crew. She is currently a Director of Onex Corporation and Mt. Sinai Hospital.
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