ITIL® Guide to Software and IT Asset Management - Second Edition

This guide can help organizations achieve major benefits in risk management, cost reduction, enhanced security and improved service delivery. It will facilitate the integration of SAM/ITAM with service management and information security management w... Read more

This guide can help organizations achieve major benefits in risk management, cost reduction, enhanced security and improved service delivery. It will facilitate the integration of SAM/ITAM with service management and information security management while linking to organizational objectives. To do this, the guide gives structured and clear explanations of complex topics, with frequent real-life examples, key messages, and checklists. Key benefit updates Organizations will benefit from costs savings, risk management, licence compliance, and enhanced security, thereby improving the value delivered to customers Cost-saving opportunities outlined Metrics for SAM and ITAM included Updated standards and completely rewritten from the first edition Numerous real-life examples, key messages and checklists highlighted throughout the text Aligned to all recent best practice guidance Appendices with practical guidance References to ITIL Practitioner Emphasizes sustainability for a SAM/ITAM programme Less