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ITIL Foundation

by AXELOS Limited

2020-12-29 22:48:49

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Key features The guide covers key concepts of service management, the four dimensions of service management, the ITIL service value system, ITIL management practices. ITIL Foundation, ITIL 4 Edition will: Provide readers with an understanding of the ... Read more
Key features The guide covers key concepts of service management, the four dimensions of service management, the ITIL service value system, ITIL management practices. ITIL Foundation, ITIL 4 Edition will: Provide readers with an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working Explain the new holistic end-to-end view of service creation to support candidates studying for the ITIL 4 Foundation exam Act as a reference guide that practitioners can use in their work, further studies and professional development. Less

Book Details

Publication date February 18, 2019
Languageeng
ISBN9780113316069
autor-image
AXELOS Limited
Author
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