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Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the

by Susan Benjamin

2020-11-23 18:22:16

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The Right Phrase for Every Situation . . . Every Time WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing w... Read more

The Right Phrase for Every Situation . . . Every Time

WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you''re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you''ll have the best words for every situation, including:

  • Handling criticism and being heard criticizing
  • Picking up the ball when someone else has dropped it
  • Getting credit for your project when an associate takes the praise
  • Deflecting a flirtatious client or coworker

Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have "Perfect Phrases."

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Book Details

File size7.8 X 4.7 X 0.5 in
PublisherMcGraw-Hill Education
Publication date July 24, 2008
LanguageEnglish
ISBN9780071597326
autor-image
Susan Benjamin
Author
Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New ...

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