Business & Money | Economics

Tackling Difficult Conversations Pocketbook

by Peter English

2020-09-06 04:50:12

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At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to em... Read more
At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to empathize with the other person and how to interpret what they are saying, feeling and thinking. Less

Book Details

Publication date September 16, 2015
Languageeng
ISBN9781908284143
autor-image
Peter English
Author
Peter English is an academic and journalist who has spent the past two decades working in sports journalism. He is Senior Lecturer at the University of the Sunshine Coast, Australia. His main research...

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