Talent Management in Hospitality and Tourism

by Susan Horner

2020-04-16 22:43:32

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Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective.
Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective. Less

Book Details

Publication date February 10, 2017
Languageeng
ISBN9781910158685
Susan Horner is Associate Professor in Hospitality Management at the School of Tourism and Hospitality, Plymouth University. John Swarbrooke is Visiting Professor, Plymouth University and Director, J...

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