The Customer Is Always Right! Unless - The Clueless Customer’s Handbook for Beginning to End Shopping Etiquette
The Customer Is Always Right! Unless - The Clueless Customer’s Handbook for Beginning to End Shopping Etiquette
Real stories Jennifer Rosater has experienced while working as a cashier in the retail industry. This is your chance to make a difference to anyone who believes the customer is always right no matter how they act towards others. I tell you the truth ...
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Real stories Jennifer Rosater has experienced while working as a cashier in the retail industry. This is your chance to make a difference to anyone who believes the customer is always right no matter how they act towards others. I tell you the truth in a lighthearted, entertaining, timeless, sometimes sarcastic but relevant manner how your customer service representative perceives you. When you walk into a store, you are being judged! Learn how to be the customer that every service person and other customer wants to encounter. Do your part to bring back proper etiquette, decency, and respect to all service industries.If you’ve been a server, cashier, customer service representative, you’ve truly begun to understand human nature and quite frankly, the ego-centric society we live in. I have broken down the “rules” by category…from the moment you walk into the store, through your shopping experience, and your checkout process and appropriate procedures!
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