Nonfiction | Business & Investing

The Improvement Guide : A Practical Approach to Enhancing Organizational Performance

by Gerald J. Langley

2020-07-24 07:56:55

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This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked w... Read more
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications. Less

Book Details

File size9.4x7.2x1.6inches
Print pages490
PublisherJossey-Bass
Publication date April 1, 2009
Languageeng
ISBN9780470192412
autor-image
Gerald J. Langley
Author
THE AUTHORS GERALD J. LANGLEY is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), consulting firm that specializes in the improvement of quality and p...

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