Business & Money | Economics

100 Practical Ways to Improve Customer Experience

by Martin Newman

2020-05-04 12:51:39

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Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber. Less

Book Details

Publication date August 3, 2018
Languageeng
ISBN9780749482688
autor-image
Martin Newman
Author
Martin Newman is founder and chairman of a global e-commerce and multi-channel consultancy, Practicology, and a non-executive director for White Stuff. He has headed up multichannel operations for bra...

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