Business & Money | Economics

Secrets of Service Level Management

by Ami Nahari

2020-07-09 06:53:44

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An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.
An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice. Less

Book Details

Publication date March 27, 2013
Languageeng
ISBN9780113313877
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Ami Nahari
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