Business & Money | Marketing & Sales

Customer Service and Call Centre 101

by Sophia Nelson-Doman

2020-07-26 14:34:08

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In this textbook, you will learn how to communicate in the telecommunication industry and resolve issues. The lessons are tailored to help you provide excellent customer service and interpersonal relationship skills with individuals. It is very inter... Read more

In this textbook, you will learn how to communicate in the telecommunication industry and resolve issues. The lessons are tailored to help you provide excellent customer service and interpersonal relationship skills with individuals. It is very interactive and there are many practice exercises (Practercise) to use and learn from.

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Book Details

Publication date September 26, 2018
LanguageEnglish
ISBN7014845b-0ae4-4c90-9e84-8f3e6ca121df
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Sophia Nelson-Doman
Author
...

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