$uccessful Hotel $ales in 5 Easy $teps Dr.

This book is a great reminder that it always starts by getting to know each individual. Too often salespeople go through the check list without ever truly understanding the customer's needs. Practicing adaptability not only helps us win more business... Read more

This book is a great reminder that it always starts by getting to know each individual. Too often salespeople go through the check list without ever truly understanding the customer's needs. Practicing adaptability not only helps us win more business, but also makes sure we are doing all we can to help each customer - and the colleagues we lead - to be their very best.- Pete Sears, Group President Americas, HyattThis book is one of the first of its kind that correlates the traits of salespeople to the traits of customers and tailors it specifically to the hospitality industry! Successful hotel salespeople today MUST know how to effectively interact with their customers and their colleagues. - Robert Gilbert,President CEO, Hospitality Sales Marketing Association InternationalThis book is a great roadmap to a successful interaction with top sales prospects. It is also extremely useful in life - it is a helpful guide to interacting with those who are like you, and those who are not. I highly recommend it.- Robert Dora, CEO Dora Hospitality, It is not often you find a book everyone can apply daily to both their professional and personal lives to get ahead- Javaud Mushtaq, Executive Consultant, Hospitality Sales MarketingI was a student and teaching assistant for Dr. La Lopa in his sales class at Purdue. Since graduating, the lessons learned have helped me to enhance both my personal life and professional career; the tools I learned also help to guide my staff in exceeding their own objectives. - Ryan Harris, PMP, PMI-ACP VP Marketing @ Rocket Gaming Less