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The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills

by Steven Johnson

2021-07-21 00:41:20

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Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book off... Read more
Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you’ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers. Less

Book Details

ISBN9780470126356
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Steven Johnson
Author
Steven Johnson is the bestselling author of Interface Culture, Emergence, and Everything Bad Is Good for You as well as a columnist for Discover and a contributing editor at Wired. He lives in New Yor...

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