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The Simple Truths Of Service, 2e: Inspired By Johnny The Bagger

by Ken Blanchard

2021-06-06 02:39:21

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The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than five million people have been touched by this story. Have you? Your competitive edge in today''s business environment is in how your custo... Read more
The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than five million people have been touched by this story. Have you?
Your competitive edge in today''s business environment is in how your customers are treated. If you want to succeed, then it''s time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance andchanges the culture of a grocery store. Each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book.
Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny and other great customer experience stories that will have your customer service team bursting with new ways to make your company stand out from the crowd.
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Book Details

ISBN9781492675457
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Ken Blanchard
Author
Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller, The One Minute Manager®, has sold 13,000,000 copies. He is C...

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