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The Simple Truths of Service: Inspired by Johnny the Bagger

by Ken Blanchard

2021-01-05 05:13:44

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From the New York Times Bestselling author of The One Minute ManagerYour competitive edge in today''s business environment is all about the power of loyalty. So if you want to succeed, it''s time to think outside the box of traditional customer servi... Read more
From the New York Times Bestselling author of The One Minute ManagerYour competitive edge in today''s business environment is all about the power of loyalty. So if you want to succeed, it''s time to think outside the box of traditional customer service.The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his ownpersonal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart.His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference. Less

Book Details

ISBN9781492630487
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Ken Blanchard
Author
Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller, The One Minute Manager®, has sold 13,000,000 copies. He is C...

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